.chatbot {
    display: none;
    position: fixed;
    bottom: 30px;
    right: 30px;
    z-index: 999;
    max-width: 100vw;
    color: #111e24;
}

.chatbot.chatbot-active {
    display: block;
}

.chatbot .chatbot-widget {
    display: none;
}

.chatbot .chatbot-widget.chatbot-widget-active {
    display: block;
}

.chatbot .chatbot-widget .chatbot-widget-button {            
    position: fixed;
    right: 64px;
    bottom: 100px;
    z-index: 99;
    display: block;
    width: 80px;
    height: 80px;
    border: 5px solid #fff;
    border-radius: 50%;
    box-shadow: 8px 8px 30px rgba(0, 0, 0, 0.2);
    background-color: #FFDD00;
    font-size: 20px;

    animation-name: pulse;
    animation-duration: 3s;
    animation-iteration-count: infinite;
}

@keyframes pulse {
    from { transform: scale(1); box-shadow: 8px 8px 30px rgba(0, 0, 0, 0.2); font-size: 20px;}
    50% { transform: scale(0.9); box-shadow: 8px 8px 20px rgba(0, 0, 0, 0.2); font-size: 19px;}
    to { transform: scale(1); box-shadow: 8px 8px 30px rgba(0, 0, 0, 0.2); font-size: 20px;}
}

.chatbot .chatbot-widget .chatbot-widget-button:hover{
    cursor: pointer;
}

.chatbot .chatbot-widget .chatbot-widget-button::after,
.chatbot .chatbot-widget .chatbot-widget-button::before {
    content: '';
    position: absolute;
    z-index: 99;
    left: 0;
    bottom: 0;
}

.chatbot .chatbot-widget .chatbot-widget-button::before {
    left: -2px;
    bottom: -2px;
    width: 30px;
    height: 30px;
    background-color: #fff;
    transform: skew(-10deg, -10deg);
}

.chatbot .chatbot-widget .chatbot-widget-button::after{
    bottom: 2px;
    left: 2px;
    width: 20px;
    height: 20px;
    background-color: #FFDD00;
    transform: skew(-10deg, -10deg);
    transition: all .15s ease;
}

.chatbot .chatbot-widget .chatbot-widget-button .chatbot-widget-button__text {
    position: absolute;
    left: 0px;
    right: 0px;
    top: 0px;
    bottom: 0px;
    z-index: 992;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: bold;
    /* font-size: 20px; */
    color: #222222;
    background-color: #FFDD00;
    border-radius: 50%;
    transition: all .15s ease;
}

.chatbot .chatbot-widget .chatbot-widget-tooltip {
    display: none;
    position: absolute;
    left: -20px;
    top: 50%;
    transform: translate(-100%, -50%);
    width: 200px;
    max-width: 70vh;
    padding: 11px;
    border-radius: 13px;
    border: 1px solid #cccccc;
    background-color: #fff;
    color: #111e24;
    font-size: 13px;
    line-height: 1.35;
    -webkit-box-shadow: 0px 0px 24px 0px rgba(0,0,0,0.14);
    -moz-box-shadow: 0px 0px 24px 0px rgba(0,0,0,0.14);
    box-shadow: 0px 0px 24px 0px rgba(0,0,0,0.14);
}

.chatbot .chatbot-widget .chatbot-widget-tooltip.chatbot-widget-tooltip-active {
    display: block;
}

.chatbot .chatbot-widget .chatbot-widget-tooltip::before,
.chatbot .chatbot-widget .chatbot-widget-tooltip::after {
    content: "";
    display: block;
    position: absolute;
    right: -13px;
    top: 50%;
    width: 0;
    height: 0;
    border-style: solid;
}

.chatbot .chatbot-widget .chatbot-widget-tooltip::before {
    border-width: 0 0 13px 13px;
    border-color: transparent transparent transparent #cccccc;
}

.chatbot .chatbot-widget .chatbot-widget-tooltip::after {
    right: -12px;
    border-width: 0 0 12px 12px;
    border-color: transparent transparent transparent #ffffff;
}

.chatbot .chatbot-widget .chatbot-widget-tooltip-close {
    position: absolute;
    right: 25px;
    bottom: 140px;
    width: auto;
    height: auto;
    margin: 0;
    padding: 0;
    background-color: transparent;
    border: none;
    color: #b2b2b2;
    outline: none;
    font-size: 14px;
}

.chatbot .chatbot-widget .chatbot-widget-tooltip-close:hover{
    color: #000;
}

/* chatbot-chat */
.chatbot .chatbot-chat {
    position: fixed;
    right: 64px;
    bottom: 100px;
    z-index: -9;
    opacity: 0;
    visibility: hidden;
    width: 450px;
    max-width: 100%;
    box-shadow: 5px 5px 100px rgba(0, 0, 0, 0.1);
    background-color: #FFFFFF;
    transition: all 0.15s ease;
}

.chatbot .chatbot-chat.chatbot-chat-active {
    /* display: block; */
    opacity: 1;
    visibility: visible;
    z-index: 9999;
    transition: all 0.15s ease;
}

.chatbot .chatbot-chat .chatbot-chat-conversation {
    max-height: 300px;
    overflow-x: hidden;
    overflow-y: auto;
    padding-right: 16px;
}

.chatbot .chatbot-chat .chatbot-chat-header {
    position: relative;
    padding: 34px 40px;

    border-bottom: 1px solid #EDF0F1;

    font-weight: bold;
    font-size: 1.25rem;
    color: #222222;
}

.chatbot .chatbot-chat .chatbot-chat-header .chatbot-chat-close {
    float: right;
    margin: 0;
    padding: 0;
    border: none;
    background-color: transparent;
    font-size: 23px;
}

.chatbot .chatbot-chat .chatbot-chat-body {
    background-color: #fff;
}

.chatbot .chatbot-chat .chatbot-chat-body:not(:empty) {
    padding: 40px 24px 40px 40px;
}

.chatbot .chatbot-chat-message {
    display: flex;
    margin-bottom: 16px;
}

.chatbot .chatbot-chat-message .chatbot-chat-message-body {
    -ms-flex: 0 0 80%;
    flex: 0 0 80%;
    max-width: 80%;
}


/* .chatbot .chatbot-chat-message.chatbot-chat-message-writing::before {
    content: "";
} */

.chatbot .chatbot-chat-message.chatbot-chat-message-writing::after {
    content: "...";
    letter-spacing: 2px;
    width: 100%;
}

.chatbot .chatbot-chat-message .chatbot-chat-message-info,
.chatbot .chatbot-chat-message.chatbot-chat-message-writing::before {
    display: block;
    font-size: 9.32px;
    text-align: center;
    color: #111e24;
    max-width: 20%;
    -ms-flex: 0 0 20%;
    flex: 0 0 20%;
}

.chatbot .chatbot-chat-message .chatbot-chat-message-info .fa {
    font-size: 19px;
    margin-bottom: 7px;
    color: #aba7a4;
}

.chatbot .chatbot-chat-message .chatbot-chat-message-info-item {
    display: block;
    line-height: 1.5;
}

.chatbot .chatbot-chat-message .chatbot-chat-message-body .chatbot-chat-message-body-item,
.chatbot .chatbot-chat-message.chatbot-chat-message-writing::after {
    display: block;
    position: relative;
    margin-bottom: 0px;
    margin-left: 25px;
    padding: 16px;
    color: #222222;
    background-color: #EDF0F1;
}

.chatbot .chatbot-chat-message .chatbot-chat-message-body .chatbot-chat-message-body-item::after{
    content: '';
    position: absolute;
    top: 12px;
    left: -5px;
    width: 14px;
    height: 14px;
    background-color: #EDF0F1;
    transform: rotate(45deg);
}

.chatbot .chatbot-chat-message-body .chatbot-chat-message-body-item b {
    font-weight: 600;
}

.chatbot .chatbot-chat-message-body .chatbot-chat-message-body-item br {
    content: " ";
    display: block;
    margin: 0.45em 0;
}

.chatbot .chatbot-chat-message-body .chatbot-chat-message-body-item ol {
    font-size: 12px;
    line-height: 18px;
    padding-left: 16px;
}

.chatbot .chatbot-chat-message-body .chatbot-chat-message-body-item ol li {
    margin-bottom: 8px;
}

.chatbot .chatbot-chat-message-body .chatbot-chat-message-body-item ol li:last-of-type {
    margin-bottom: 0px;
}

.chatbot .chatbot-chat-message-body .chatbot-chat-message-body-item ol li ul {
    padding-left: 16px;
}

.chatbot .chatbot-chat-message-body .chatbot-chat-message-body-item .chatbot-chat-message-body-item-expand-link {
    display: inline-block;
    font-size: 12px;
    font-weight: bold;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.chatbot .chatbot-chat-message-body .chatbot-chat-message-body-item .chatbot-chat-message-body-item-expand-link:hover{
    cursor: pointer;
    text-decoration: underline;
}

.chatbot .chatbot-chat-message-body .chatbot-chat-message-body-item .chatbot-chat-message-body-item-expand-list {
    max-height: 170px;
    overflow: hidden;
    position: relative;
}

.chatbot .chatbot-chat-message-body .chatbot-chat-message-body-item .chatbot-chat-message-body-item-expand-list.show{
    max-height: none;
}

.chatbot .chatbot-chat-hint {
    display: block;
    padding: 16px;
    background-color: #EDF0F1;
    color: #222;
    margin: 0px -16px;
    cursor: pointer;
    border-top: 1px solid #fff;
    border-bottom: 1px solid #fff;
}

.chatbot .chatbot-chat-hint:hover{
    background-color: #C7CED1;
}

.chatbot .chatbot-chat-hint:first-child {
    margin-top: 16px;
}

.chatbot .chatbot-chat-hint:not(:first-child) {
    border-top: 0;
}

.chatbot .chatbot-chat-hint:last-of-type {
    margin-top: 0px;
    margin-bottom: -16px;
}

.chatbot .chatbot-chat-message-bot .chatbot-chat-message-info .fa {
    -webkit-transform: rotateY(180deg);
    -moz-transform: rotateY(180deg);
    -o-transform: rotateY(180deg);
    -ms-transform: rotateY(180deg);
    transform: rotateY(180deg);
}

.chatbot .chatbot-chat-message-human {
    justify-content: flex-end;
}

.chatbot .chatbot-chat-message-human .chatbot-chat-message-body .chatbot-chat-message-body-item {
    background-color:#FFDD00;
    white-space: pre-line;
    margin-left: auto;
    width: fit-content;
}

.chatbot .chatbot-chat-message-human .chatbot-chat-message-body .chatbot-chat-message-body-item::after{
    content: '';
    position: absolute;
    top: 12px;
    left: auto;
    right: -5px;
    width: 14px;
    height: 14px;
    transform: rotate(45deg);
    background-color: #FFDD00;
}

.chatbot .chatbot-chat-message-human .chatbot-chat-message-info {
    order: 1;
}

.chatbot .chatbot-chat-message-human .chatbot-chat-message-info .fa {
    color: #f79b00;
}

.chatbot .chatbot-chat .chatbot-chat-footer {
    position: relative;
    padding: 30px;
    border-top: 1px solid #EDF0F1;
}

.chatbot .chatbot-chat .chatbot-chat-footer .chatbot-chat-input {
    border: none;
    background-color: transparent;
    resize: none;
    outline: none;
    width: 100%;
    border: none;
    font-size: 1.25rem;
    color: #585858;
    padding: 0px;
    margin-right: 45px;
}

.chatbot .chatbot-chat .chatbot-chat-footer .chabot-chat-form-control{
    display: -ms-flexbox;
    display: flex;
    -ms-flex-align: center;
    align-items: center;
    -ms-flex-pack: center;
    justify-content: center;
}

.chatbot .chatbot-chat .chatbot-chat-footer .chatbot-chat-submit {
    position: absolute;
    top: 0px;
    bottom: 0px;
    right: 30px;
    min-width: auto;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-align: center;
    align-items: center;
    -ms-flex-pack: center;
    justify-content: center;
    background-color: transparent;
    transition: all 0.15s ease;
    border: none;
    outline: none;
}

@media (max-width: 576px){

    .chatbot .chatbot-widget .chatbot-widget-button { 
        right: 50px;
        bottom: 50px; 
    }
    
    .chatbot .chatbot-chat{
        bottom: 0;
        left: 0;
        right: 0;
        width: 100%;
    }

    .chatbot .chatbot-widget .chatbot-widget-tooltip-close{
        right: 15px;
        bottom: 100px;
    }
}